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Policies


LAKE FIVE RESORT POLICIES

Rule #1 No Litter Rule #2 Be Nice

Lake Five Resort is Private Property; Registered Guests Only
-If you receive Day Use visitors during your stay they must check in at the office, day use fees apply.

RESERVATION/CANCELLATION POLICY:

No refunds or credit vouchers will be issued for early departure, adverse weather, or discomforts due to nature.

We require 50% deposit payment at time of reservation. With 30 or more days notice of cancellation half of your deposit will be refunded. No refund with less than 30 days notice of cancellation. Changing your dates within the same season forfeits 10% of original reservation total. No shows and cancellations made with less than 36 hours notice will be charged remaining accommodation balance in full.

Our campground is small, we are not able to accommodate trailers exceeding 40 feet in our campground. Our season is short, we may have to rearrange site assignments; We guarantee site type but cannot guarantee a specific site to any guest. Please include your RV/Trailer length in your reservation as well as number of guests and pets in your party. Site prices include the first two people, each additional adult is $10.00, each child (17 and under) is $7.50 per day. Please make arrangements with office if your group exceeds site capacity, some sites permit additional campers - $55.55 for additional tent camp, $70.70 for additional RV camp with water and power, includes first two people.

Our rates and policies are subject to change WITHOUT NOTICE.

Add communications@resnexus.com to your email contacts to receive your reservation confirmation. Email address for inquiries, reservation changes/cancellations is info@lakefiveresort.com

ALL CANCELLATION REQUESTS MUST BE RECEIVED VIA EMAIL
Email us at info@lakefiveresort.com so we have a record of your cancellation date. If you do not receive your cancellation confirmation email, it is your responsibility to contact us by phone A.S.A.P to ensure that your reservation is cancelled.
If you are concerned about Covid 19, illness, or death of an immediate family member, please utilize the third party service - “Worry Free Booking” offered at time of reservation.

Worry-Free Booking Cancellation Instructions:

If you have selected the Worry-Free Booking option and your cancellation request is within 14 days or less of your arrival date you will need to submit your refund and cancellation request through the link found on the bottom of your confirmation email.
Learn more about Worry-Free Bookings.

CHECK IN/OUT

You can use Latitude: 48°27'43.9"N 114°01'07.3"W coordinates in your GPS. The road is paved if you come in from Highway 2 on Lake Five Road, turn Left on Belton Stage, and Right into the Lake Five Resort. If you are towing we DO NOT recommend taking Belton Stage from Highway 2.

Check in time is 3:00 pm to 8:30 pm for RV, campsites, and cabins. Please call to arrange for early or late arrival.

Check out is 11:00 am. Please see office to arrange for late departure (if available). Day use, and trailer storage fees apply.

Things to know for your stay at Lake Five Resort

Wi-Fi signal is broadcast from the office towards the stage and does not extend to our cabins or campsites. Please be advised our internet access is limited and most guests needing to do work besides basic emails will go off site for better internet service. Wi-Fi network is lakefive (not main!) and password is LaKeFiVe5

Cell phone service can be spotty in camp and depends on your carrier and demand on local infrastructure.

Cable TV is not available at Lake Five Resort.

Dump Station use is monitored. Sign up in the office for septic pumping and dumping, fees apply.

Camp Showers are token operated, please purchase tokens during office hours. Laundry takes quarters, $1.00 to wash, $2.00 to dry, exchange in office.

SAFETY & DISCLAIMER

Please secure your own valuables! Lake Five Resort is not responsible for loss or theft. We do not recommend leaving camp items (chairs, stove, cooler, firewood etc.) as they may look abandoned if you do not have a tent, vehicle, or trailer set up in your site. Please make arrangements with the office if you need items stored while you are gone.
Lake Five Resort is not responsible for any accidents or injuries on property. No Life Guard on Duty, swim at your own risk. Do not jump or dive from slide. Do not rock docks, tip or flip swim platforms!

Be Bear Aware: Bears have been sighted strolling through camp from time to time. Please do not leave food or scented items outside. Make sure you tie your garbage bags and place them in one of the secure dumpsters around camp.
Do not leave food out as it will attract wildlife. Food must be stored securely.

Lake Five Resort is an Historic Property. Our cabins and campground were built in the 1920’s when folks brought tents and Model T’s. Make sure your RV does not exceed the described length of the site reserved. We are happy to assist you to maximize space in your site and in our campground, we love Happy Campers! There are weekends when campsites are full between Flathead Lake and Glacier Park and we will be too. It might be, that the ideal Lake Five experience lies in the timing. If you desire a private vacation environment, the seven-week stretch starting the first week of July might not be for you. Try us in June or in September. The crowd has not arrived or is gone and the place will be yours.

Burlington Northern Railway began laying track on the far side of Lake Five in the 1880s and was instrumental in the creation of Glacier National Park in 1910. Trains were rumbling by when the Lake Five Resort property was homesteaded in 1915, and they still do. Expect to hear trains during your stay at Lake Five Resort.

PET POLICY

Lake Five Resort is pet friendly. Dogs are $10.00 per day, per dog in the campground, $20.00 per day, per dog in our cabins. With documentation provided, pet fees may be waived for your registered service dog in the campground. There is a $35.00 cleaning fee per service dog staying in cabins. No Pets on Cabin Beds.

Pets must be leashed and picked up after – No dogs in the stage grass or swimming areas. Dogs may swim off leash at the launching ramp ONLY. Do not leave your pet unattended in camp or in cabins.
Do not leave pet food outside unattended. Pet food must be stored securely.
Many guests enjoy walking leashed pets around camp. Clean up after your pet immediately! We want to keep the Resort nice for our guests. If your pet is aggressive or disruptive you may be asked to leave without refund.

MEDIA POLICY

Here at Lake Five, we’re proud to showcase our resort and feature moments of magic around the grounds. Whether our staff, owners, or media crew are walking about, you may notice some photography or videography taking place. Do not worry, personal information such as license plates will never be featured. If you come across any instances of media production where you’d like to opt out or notice yourself in any of our social media, please let us know and we’ll take the content down. On the other hand, if you notice someone with a camera in their hand whether it be a cell phone or a cinema camera and you want some screen time, flag them down! Lake Five was built around moments and we hope to share the love and joy this place brings to as many individuals as we can. Follow us on instagram: @LakeFiveResort

While partaking in your own photo and filming we ask that you're mindful about other guests staying on the premises. Please do your best to keep other guests out of your shots and never feature vehicles or license plates that do not pertain to you or your party.

Drone flying is prohibited in all areas of Lake Five Resort.
By accepting this contract you understand that photography and videography are present around the facility.

MAIL DELIVERY

The United States Postal Service (USPS) does NOT deliver or pick up mail at the Lake Five Resort. To send mail general delivery to the WEST GLACIER post office the address should include the following: YOUR NAME c/o General Delivery, West Glacier, MT 59936. Mail will be held there for up to 30 days for you to pick up. West Glacier Post Office Phone: (406) 888-5591.

If you use UPS or Fed-Ex for your delivery service, your package will be delivered to our office front door. The address should include the following: YOUR NAME, c/o Lake Five Resort 540 Belton Stage Road, West Glacier, Montana, 59936

BOATING

Lake Five is only 151.8 acres and 62 feet deep at the deepest point. The warm water in summer attracts swimmers and paddlers, as well as motorboat sport enthusiasts. Be aware that Lake Five is often crowded during peak season.

Shore erosion from boat wave action is a growing concern among the Lake Five community. We ask that our guests refrain from bringing WAKE SURF boats to Lake Five Resort. If you bring a wake surf boat to Lake Five to launch at the public access (Paul's Memorial) we will no longer host your camp/cabin; you will forfeit your payment and ability to stay for the rest of your reservation and the ability to stay in the future.

We love the sounds of nature! The lake naturally carries and amplifies sound. Help us reduce noise pollution on the lake by not playing loud music from your boat speakers.

By State mandate, Jet Skis are not permitted on Lake Five. Boaters must adhere to Montana state regulations. – Counter clockwise travel, 200 foot “no wake zone” from docks, swim platforms, and shore.

Clean and inspect your watercraft for invasive species!.

Canoe/Kayak/Paddleboard RENTAL POLICY

Lake Five Resort is not liable for any accidents or injuries while using rental equipment; Use at your own risk. There must be a life jacket available to all members in/on vessel, and children 12 and under must wear life jacket at all times. Rentals are first come first serve, sign-up in the office.

Fishing Policy

The State of Montana stocks Rainbow Trout, Brook Trout, Kokanee Salmon, and you'll find Perch, Sunfish, and the occasional Bass in Lake Five. You must have a Montana Fishing License (unless under the age of 12). At Lake Five Resort we permit catch and release fishing from shore and the end of our boat dock. We do not sell bait or fishing supplies.

No fishing in the swimming area!

CABIN POLICY

A valid credit card is required on file for all Cabins. While in the Cabin, please remember the following:

Cabins do not have WI-FI signal, cable TV, coffee makers or microwaves.

*All beds are full sized with bedding supplied.
*Cooking/eating utensils, towels and toiletries are not provided. We ask our guests to supply these items.

*Cabin capacity is 2 people per bed. A $30.00 fee per day will be added for each person exceeding maximum occupancy, regardless of age. A $20.00 fee per day will be added for each dog in the cabin. If your dog likes to swim, please keep your dog outside the cabin until dry. Please do not leave your pet unattended in the cabin. Keep Pets OFF Beds and Bedding at all times. Additional cleaning fees will be added to your account if cabins are damaged or left with extra pet messes.

NO SMOKING, NO VAPING or CANNABIS USE in the cabins, camp restrooms, or caommon areas (including beach areas). Smoking is permitted at your fire ring as long as it does not disturb other guests. Smoking is ONLY allowed in your own vehicle when FIRE DANGER is HIGH. Guests MUST properly dispose of cigarettes after they are completely extinguished for fire safety. No BUTTS on the ground!

No candles or incense burning in cabins.

If evidence / observation of violating the smoking policy, a $300 fee will be added to your bill.

You may use your own portable grill on the ground. No grilling on the picnic tables or cabin decks.

Do not leave the doors open or remove the screens, as it will allow bugs, bats, and animals into the cabin.

All furniture must stay in the cabin. Please do not move beds. Missing items or cabin damage will be charged back to your card on file.

Our Cabins are cleaned professionally for the next guest, we ask that you leave the Cabins in good condition, as expected with any Rental.

Please take all major trash to the dumpster if it does not fit in the trash cans.

Turn off lights and heater when you leave.

Lock the door upon your departure. (If you have keys, please leave them on table in room)

Check out time is 11:00 a.m. Please see office to arrange for late departure (if available). Day use fees apply.

CAMP COURTESY POLICIES

Be considerate of your neighbors and the environment: Leave No Trace.

Camp and RV sites include the first two people in the base rate. Each additional person over the age of seventeen is $10.00 per day, each child under seventeen is $7.50 per day. Day use visitors must pay day use fee and register in the office. Please make arrangements with us if your group exceeds site capacity. A $15.00 fee per day will be added for each person exceeding maximum site occupancy, regardless of age, including day use visitors.

No Fireworks. No firearms shooting, no pellet or airsoft guns, no confetti, no water balloons.

Tie all garbage bags before placing in dumpsters. Use garbage cans for litter – gum, cigarette butts, tied dog poop bags, fruit peels, nut and seed shells. No loose litter in dumpsters!

Please do not feed any wildlife, DUCKS, Geese, squirrels, etc.

NO SMOKING, NO VAPING or CANNABIS USE in the Cabins, camp restrooms, or beach/common areas . Smoking is ONLY permitted at your campfire ring as long as it does not disturb other guests. Smoking is only allowed in your own vehicle when FIRE DANGER is high. Guests MUST properly dispose of cigarettes after they are completely extinguished for fire safety!!!

No excessive consumption of alcoholic beverages.

Quiet Time is 10 p.m. to 8 a.m.

Do not run generators or chainsaws at any time. No loud music in camp or on lake, disengage car alarm, close doors softly, no wood chopping during quiet hours.
We love to see the stars! Help reduce light pollution - turn off lights when not in use, keep outdoor lights to a minimum after dark.

Speed Limit is 5 MPH to help keep our camp KID SAFE and DUST FREE.

All vehicles and trailers must be registered: One vehicle is allowed per site, extra vehicles and trailer storage park in overflow parking – fees apply. No cruising ATVs through camp. No unlicensed or underage drivers.

You may use your portable grill on the ground. No grilling on the picnic tables or cabin decks.

Campfires in designated fire ring only – do not move fire rings. Campfires are not permitted when fire danger is high.

Do not burn inorganic waste or leave garbage in fire rings.

Please do not carve on or cut live vegetation for any reason – Fire Wood and roasting sticks are available for sale in the office.

Please notify us if any conditions exist that need our attention.

It is your responsibility to notify all members of your party of Lake Five Resort policies. By accepting/signing this contract you agree to policies, charges, payment (credit card, cash, or check) and understand that failure to respect our policies may result in immediate eviction with no refund.

ARRIVAL TIMES
3:00 PM - 8:30 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
A 50 percent deposit is collected at the time of purchase. Payment for gift certificates is collected at the time of purchase.

CHILDREN & PETS
Children are welcome with an accompanying adult. Pets are welcome. Dogs must be leashed and picked up after. No Dogs in the swimming area or in the stage grass area. Dogs may swim off leash at the launching ramp. Please do not leave your pet unattended in cabins or campsites.

CREDIT CARD SECURITY
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